Delivery & Returns
Delivery
Orders are shipped via SF Express or Hong Kong SpeedPost, depending on the shipping address. All orders will be processed within 3-5 business days.
HONG KONG
- HKD$40 Shipping Fee
- Free Shipping for order over HKD$2,000
- 3-5 Days Shipping
CHINA / MACAU / TAIWAN
- HKD$100 Shipping Fee
- Free Shipping for order over HKD$2,000
- 5-7 Days Shipping
ASIA
- HKD$300 Shipping Fee
- Free Shipping for order over HKD$2,500
- 7-10 Days Shipping
REST OF WORLD
- HKD$400 Shipping Fee
- Free Shipping for order over HKD$4,000
- 10-14 Days Shipping
Taxes & Duties
All orders shipped to the United States may be subject to import duties, tariffs, and sales tax levied by U.S. Customs. We ship on a Delivered Duties Paid (DDP) basis — estimated duties and taxes will be calculated and collected at checkout and clearly shown on the payment page.
No additional payment is required upon delivery. The displayed amount is an estimate. The final amount is determined by U.S. Customs and tax authorities. In the event of minor discrepancies, the amount charged at checkout will be final. Any over-collection will not be refunded, while any under-collection will be absorbed by us. Thank you for your understanding!
Besides the orders shipping to the United States, the orders are shipped on a Delivered Duty Unpaid (DDU) basis, meaning all taxes and import duties are excluded in the final price. So your order may incur duties and import taxes upon delivery. Please note that customs policies vary widely from country to country. We recommend you contact your local customs office for further information.
Returns & Refunds
All items purchased from IKKOKU SHOP are not eligible for returns or refunds. All sales are final. Please make sure that you have carefully reviewed your order prior to finalizing your purchase.
Thank you for your understanding.